We are truly sorry for the inconvenience caused by the recent server downtime. We understand the frustration and disruption this event caused, and we want to assure you that we are taking all necessary steps to prevent similar occurrences in the future.
Our team worked diligently to identify the cause of the downtime, which we have confirmed to be a distributed denial-of-service (DDoS) attack. These attacks are malicious attempts to overwhelm a server with traffic, rendering it inaccessible to legitimate users.
We have implemented additional security measures to mitigate the impact of future DDoS attacks and strengthen our overall infrastructure. We are also actively collaborating with security experts to analyze the attack and improve our defensive capabilities.
We value your trust and understand that this experience may have caused concern. We are committed to maintaining a reliable and secure platform, and we appreciate your patience and understanding as we work towards that goal.
In the meantime, if you have any questions or concerns, please do not hesitate to contact us. We are here to help and appreciate your feedback as we work to continuously improve our services.
Estimated time for service restoration: Expected time is 30 minuts to 1 hours.
Impact of the downtime: Some website go down totally.
Steps taken to address the issue: we are activeted captcha verification on every website. This is not a permanent solution but it is a temporary solution
Transparency about the DDoS attack: A DDoS attack, which stands for Distributed Denial-of-Service attack, is a malicious attempt to overwhelm a server or online service with traffic, making it inaccessible to legitimate users. Think of it like a digital traffic jam, but instead of cars, it's overwhelming amounts of data requests flooding the system.
Thanks & Regards
Oysten Host Ghp Team
+91 9569677404
